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Software : QuickBooks Pro 2008 [OLD VERSION]
Rating: 
- Easy to purchase and quick shipping
I was very pleased with the purchase. Very easy and was received faster than I expected. Thanks!
Rating:
- Overticked and Smarmy
I upgraded from QB 2003 and am less than impressed. I have been using Quick products since quicken came out in the early '90s and this one is the worst I've seen.
They have eliminated the reverse journal button. They still don't show the debit/credit tag in the registers (and they reverse them with their increase/decrease BS). We are back to the pop-up advertising that won't go away. The user interface is a joke.
The portable file is okay but the backup restore function and file handling interface doesn't show you the path and QB will default your files to the bowels of your hard drive if you aren't careful. If you work with more than one company this can be a real pain.
All in all I think this is a product that has reached the end of it's life cycle. It is overticked, gimmicky and I will be looking for the next generation software (simple, accurate and easy to use) in the near future.
Rating: - Unethical business practices - 00 Stars
Intuit products have always been very poorly designed. They are convoluted and hard to navigate. Recently they removed their update program so now you have to purchase the entire product every year just to keep up with their enhancements...the only problem is that they barely enhance the product ever. They make minor superficial changes that don't really help the user. The BIGGEST problem with Quick Books is that if you don't keep buying the new version THEY SHUT OFF YOUR ABILITY TO DOWNLOAD BANK TRANSACTIONS. This is an unethical and deceiving practice since they are not even the ones providing the service (it is your bank that makes your statements available over the Internet, not Intuit). I own a small business and there is no way that we can afford to buy a new version every year. Read the fine print...and stay away from Intuit products unless you want to shell out hundreds of dollars EVERY year for a mediocre product.
Rating: - Major Disappointment
Needed bookkeeping program for my small business. Quick Books a no brainer, right? Wrong. Running fully patched Vista and Office 2000 on a new PC. Impossible to import client lists from Outlook portion of Office, an important reason for purchasing Quick Books. Paid extra $30/month for "Support." Polite but completely incompetent. Spent hours redoing the same program loading and fiddling with one tech after another. Getting the same error message. "Oh, we must research this and will get right back to you." Wait a week, no one gets back, email and calls go back and forth, another tech does the same fiddling, same "research," then no reply. Each tech, despite firm verbal assurances full notes are being made, is unaware of the recurring error message they were supposed to be researching. One of the techs I dealt with earlier responds to yet another email, assigned yet another "case #" and wants to repeat the same fiddling. When I object the tech instead gets control of my computer via an adobe software product and, within 30 minutes, completely corrupts my outlook system to the point I can't even reload the software successfully. Major headache. My advise, if you purchase Quick Books and it doesn't load perfectly and work right out of the box for you, return it. Tech support is a nightmare of polite incompetence.
Rating: - Very pleased
I am very pleased with the QuickBooks 2008 that I purchased. The package came quickly and was exactly what I ordered. Thank you!
- Easy to purchase and quick shippingI was very pleased with the purchase. Very easy and was received faster than I expected. Thanks!
Rating:
- Overticked and SmarmyI upgraded from QB 2003 and am less than impressed. I have been using Quick products since quicken came out in the early '90s and this one is the worst I've seen.
They have eliminated the reverse journal button. They still don't show the debit/credit tag in the registers (and they reverse them with their increase/decrease BS). We are back to the pop-up advertising that won't go away. The user interface is a joke.
The portable file is okay but the backup restore function and file handling interface doesn't show you the path and QB will default your files to the bowels of your hard drive if you aren't careful. If you work with more than one company this can be a real pain.
All in all I think this is a product that has reached the end of it's life cycle. It is overticked, gimmicky and I will be looking for the next generation software (simple, accurate and easy to use) in the near future.
Rating:
- Unethical business practices - 00 StarsIntuit products have always been very poorly designed. They are convoluted and hard to navigate. Recently they removed their update program so now you have to purchase the entire product every year just to keep up with their enhancements...the only problem is that they barely enhance the product ever. They make minor superficial changes that don't really help the user. The BIGGEST problem with Quick Books is that if you don't keep buying the new version THEY SHUT OFF YOUR ABILITY TO DOWNLOAD BANK TRANSACTIONS. This is an unethical and deceiving practice since they are not even the ones providing the service (it is your bank that makes your statements available over the Internet, not Intuit). I own a small business and there is no way that we can afford to buy a new version every year. Read the fine print...and stay away from Intuit products unless you want to shell out hundreds of dollars EVERY year for a mediocre product.
Rating:
- Major DisappointmentNeeded bookkeeping program for my small business. Quick Books a no brainer, right? Wrong. Running fully patched Vista and Office 2000 on a new PC. Impossible to import client lists from Outlook portion of Office, an important reason for purchasing Quick Books. Paid extra $30/month for "Support." Polite but completely incompetent. Spent hours redoing the same program loading and fiddling with one tech after another. Getting the same error message. "Oh, we must research this and will get right back to you." Wait a week, no one gets back, email and calls go back and forth, another tech does the same fiddling, same "research," then no reply. Each tech, despite firm verbal assurances full notes are being made, is unaware of the recurring error message they were supposed to be researching. One of the techs I dealt with earlier responds to yet another email, assigned yet another "case #" and wants to repeat the same fiddling. When I object the tech instead gets control of my computer via an adobe software product and, within 30 minutes, completely corrupts my outlook system to the point I can't even reload the software successfully. Major headache. My advise, if you purchase Quick Books and it doesn't load perfectly and work right out of the box for you, return it. Tech support is a nightmare of polite incompetence.
Rating:
- Very pleasedI am very pleased with the QuickBooks 2008 that I purchased. The package came quickly and was exactly what I ordered. Thank you!
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